Answer:
I think she is Beatrice
Explanation:
Inferno canto II- "i was among those spirits in suspense: a lady called me, so beautiful and blessed that i at once implored her to command me. "her eyes outshone the light of any star. sweetly and softly she began to speak with the voice of an angel in her own words: (ii, 52–57) Beatrice is the lady who has come to speak to the poet as indicated by the lines above
